Frequently Asked Questions
Everything you need to know about shopping with T&C Surf Designs.
How long will it take for my order to arrive?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-5 business days, while international shipping times vary by destination.
What is your return and exchange policy?
We offer a 30-day return policy for most items. Products must be in original, unwashed, and unworn condition with tags attached. Please note that certain items like surfboards and swimwear may have specific restrictions.
How do I know which size to order?
We provide a comprehensive size guide on each product page. Our apparel follows standard surf-industry sizing, but if you are between sizes, we generally recommend sizing up for a more relaxed fit.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your location and the weight of your package.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through select financing partners.
Are your materials sustainably sourced?
T&C Surf Designs is committed to the ocean. Many of our products feature organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint while maintaining high performance.